5 Strategies for Improving Communication in Slack: Tips and Tools to Increase Productivity

Anshuman Bhardwaj
3 min readDec 20, 2022


Photo by Andreas Klassen on Unsplash

Effective communication is essential for any team, and Slack has become a popular tool for teams to stay connected and collaborate. However, Slack can quickly become overwhelming without proper organization and strategies in place and hinder rather than improve communication. Here are the top five ways to improve communication in Slack:

1. Use channels wisely

One of the key features of Slack is the ability to create channels for different projects or teams. This is a great way to keep conversations organized and reduce clutter in your main channel. However, it’s important to use channels wisely and not create too many. Consider making a channel for each project or team rather than one for every topic. This will help team members quickly find the information they need and stay focused on what’s important.

2. Set clear expectations

Establishing guidelines for communication in Slack is crucial for ensuring that essential messages are not missed and that team members know how to communicate effectively. This could include when to use @mentions, when to use direct messages, and what type of content is appropriate for each channel. You may also want to set expectations around response times, particularly if team members are working in different time zones.

3. Use threads

As conversations in Slack can quickly become cluttered, using threads can be a helpful way to keep things organized. If a conversation is starting to get off-topic, consider using threads to break it up and keep the main channel focused on important updates and conversations. This will help team members easily find the information they need and avoid getting overwhelmed by too much information.

4. Use integrations

Slack offers a wide range of integrations with other tools such as Trello, Asana, and Google Drive. These integrations can help streamline communication and collaboration, allowing team members to easily access and update project information from within Slack. For example, you can use the Trello integration to see updates on tasks, assign tasks to team members, and add comments, all within Slack.

5. Take breaks

It’s important to remember to step away from Slack and take breaks from screens to recharge and refocus. Encourage team members to do the same to avoid burnout and maintain productivity. You can use Slack’s “do not disturb” feature to set specific times when you don’t want to receive notifications, or consider setting aside certain times of the day as “tech-free” times to disconnect and focus on other tasks.

In addition to these strategies, there are a few other things you can do to improve communication in Slack:

  • Use emojis: Emojis can be a fun and effective way to add context and tone to your messages. However, be mindful of cultural differences and make sure to use emojis appropriately.
  • Use formatting: Slack offers a range of formatting options, including bold, italic, and strikethrough, to help you emphasize important points or add clarity to your messages.
  • Use search: Slack’s search function is a powerful tool that allows you to quickly find messages, files, and conversations. This can be especially helpful if you need to reference something from the past or if you’re looking for something specific.
  • Use integrations: As mentioned above, Slack offers a wide range of integrations with other tools that can help streamline communication and collaboration. Consider what tools your team is already using and see if there are any Slack integrations that could make your workflow more efficient.

You can create a more organized and efficient workspace by implementing these strategies and taking a few extra steps to improve communication in Slack. By establishing clear expectations, using channels wisely, and taking breaks to recharge, you can help your team stay focused and productive.

If you’re looking for a tool to help improve communication and collaboration within your team, consider using Glossary — a Slack bot that expands acronyms and abbreviations for clear communication. No more waiting for explanations or repeating explanations — just check the thread with Glossary!